Send us a message

Ask a question, report a bug, request a feature, or ask about billing, right from the app. Add screenshots if they help.

Send a message

  1. Tap your photo in the top corner, then Help & Feedback.
  2. Under Type, pick what it's about: Help, Feedback, Report Bug, Request Feature, or Billing.
  3. Write your Message. Say what you were doing and what happened.
  4. Add a screenshot if it helps (see below).
  5. Tap Submit.

You'll see "Thank you for your submission." For questions, bugs, feature requests, and billing, we'll get back to you as soon as we can.

Add a screenshot

You can add up to 3.

  • Capture this screen takes a picture of the app screen behind the form. Open the screen with the problem first, then open Help & Feedback.
  • Attach a file lets you pick a photo or a screenshot you took with your phone.

What helps us fix a bug

  • What screen you were on.
  • What you tapped.
  • What you expected, and what happened instead.
  • The exact words of any error message.